Rules about return rights
- Return rights:
- Latvian Minister cabinet rules of Year 2014. 20th May rules Nr.255 “Rules about distance contract”, Buyer can return purchase within 14 (fourteen) days without a reason.
- Return rights ends after 14 days, starting from days when purchase was received by Buyer or any other noted person (which is not transporter).
- To use Return rights Buyer has to inform Formica Velox Ltd., address “Zemdegas”-5, Ugāle, Ventspils novads, LV-3615, Latvia.phone number: +371 29 454 272, e-mail: info@trialsmaster.net about decision to cancel distance contract (see blank to fill Return blank (LV) ).
- Return are accepted if return claim is sent within free return claim period.
- Returns are accepted in mentioned term on conditions:
- Item must be in new condition with original packaging;
- Buyer must have a sales receipt;
- Refund method is left to our discretion (cash or store credit);
- General stock items are subject to a 5% restocking fee if original payment method was via debit/credit card;
- Special order items are subject to up to a 50% restocking fee;
- Bicycles are subject to up to a 20% restocking fee;
- All or part of the restocking fee may be waived if you choose store credit instead of a refund.
- By cancelling distance contract we will refund done payments within 14 days from time when Formica Velox Ltd receives signed,filled return blank with returned goods in full.
- Purchases to be sent to „Formica Velox“ Ltd warehouse “Zemdegas”-5, Ugāle, Ventspils novads, LV-3615, Latvia within 14 days from moment when we were informed about decision to use Return rights. We recommend to use trackable service.
- Return postage is paid by Buyer.
- Buyer is responsible of goods to maintain quality and its properties in period of Return rights can be used.
- trialsmaster.net images might have differences from actual products. To clarify stay in touch with usby: info@trialsmaster.net or phone +371 29 454 272.
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